Privacy Notice
Last updated: 20 October 2026
Who we are
Dye Printing is a trading name of Charles Dye, sole trader, Reading, Berkshire. We are the controller of your personal data. Contact: hello@dyeprinting.co.uk or 07438 036 740.
What data we collect
Your name, email address, phone number, delivery and billing address, the artwork you send us, and your order details.
Why we use it
- To quote for and fulfil your order (contract).
- To share your order with the print partner and delivery couriers needed to fulfil it, and nothing more than they need.
- To meet our legal, tax and accounting obligations (legal obligation).
- To reply to your questions (legitimate interests).
Payments
Payment is by bank transfer, handled by our bank (Monzo). We keep a record of the payment for our accounts; we never ask for card details.
How long we keep it
We keep order and accounting records for about 6 years, as required for tax purposes. Artwork and enquiries that don’t lead to an order are deleted when no longer needed.
Your rights
You have the right to access, correct or delete your data, to restrict or object to how we use it, and to data portability. To use these rights, email hello@dyeprinting.co.uk.
Complaints
If you are unhappy with how we use your data, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.